Back-Office Specialist
This is what we offer you:
- Salary between €2,800 and €3,800 gross per month, depending on knowledge and experience
- Bonus plan up to a 13th month’s salary, referral bonus
- 25 vacation days + 6.5 advance vacation days for a 40-hour workweek
- Travel allowance
- Opportunity for salary increases by earning certifications such as VIL-VCU and SEU
- A work schedule of 32 to 40 hours per week
- A close-knit team with short lines of communication
- An open culture with room for initiative and personal responsibility
- An open workplace where collaboration is key
- Opportunities for personal development and further growth within the flex industry
- Support when you need temporary financial assistance
What will you do?
As a Back Office Specialist at Jelle, you’ll ensure that the administrative tasks related to our temporary staff are properly handled, and you’ll serve as a key point of contact for both temporary staff and colleagues.
You’ll process and verify personnel and contract data, answer questions about pay and administrative matters, and assist with the payroll process. In doing so, you’ll work with precision, maintain a clear overview, and flag any discrepancies or missing information.
In addition to back-office duties, you’ll also handle front-office and facilities-related tasks. Together with your back-office colleagues, you’ll take turns manning the reception desk and ensure that visitors and candidates are welcomed properly. You’ll also handle practical office tasks as needed.
Your responsibilities will include:
- Processing and verifying temporary worker files, contract details, and administrative changes
- Answering payroll and administrative questions from temporary workers and assisting with the payroll process
- Processing contracts, renewals, and phasing in accordance with applicable NBBU rules
- Coordinating and processing training and related administrative tasks
- Conducting VRO checks and ensuring that the necessary data and documents are correctly recorded
- Maintain contact with recruitment, account management, and other colleagues, and investigate discrepancies in hours, contracts, or data
- Take turns staffing the reception desk and assist with visitor reception, phone calls, and facility-related tasks
Where will you work
Jelle is a temporary staffing agency based in Rotterdam. With a team of about 30 colleagues, we help companies with their staffing needs every day and guide job seekers toward a suitable new job.
At Jelle, the back office, recruitment, and account management teams work closely together. The back office plays a key role in all administrative tasks from the moment a temporary worker is placed: from maintaining a complete file and ensuring the correct contract to tracking hours, payroll, and addressing questions during the employment period.
The lines of communication at Jelle are short. This means you’ll have frequent contact with both temporary workers and colleagues, allowing you to quickly address and resolve administrative issues.
Our core values are enthusiasm, trust, freedom, responsibility, and “a deal is a deal.”
As a Back Office Specialist, you’ll ensure that our temporary staffing records remain accurate and up-to-date, and that temporary employees can count on clear answers regarding their contracts and pay.
Would you like to apply your experience in the back office of the temporary staffing industry to an independent and versatile role? Then apply for the position of Back Office Specialist at Jelle.
Who are you?
- You have experience working in the back office of a staffing agency or within the temporary staffing industry
- You have knowledge of the NBBU collective bargaining agreement and the phase system, or demonstrable experience with comparable flexible work regulations
- You can independently review and complete temporary worker files prior to their start date and for payroll processing
- You can read pay stubs and independently explain and resolve pay-related questions from flex workers
- You have experience with payroll or are eager to play an active role in this area; experience with Easyflex is a plus
- You work accurately, maintain an overview of multiple files and deadlines, and independently follow up on pending tasks
- You have at least a vocational (MBO) level of work and thinking, communicate clearly, and are solution-oriented
Application
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